In the current society, the service can be said everywhere, from the first industry, the second industry to the third industry, the service is gradually strengthened, the scope is also expanding. With the development of the market economy, the service should not be ignored; the people's awareness of the service is also further improved. Now the concept of service has been generalized, the scope of service is more and more widely. Friends of a mechanical service business has been defined in accordance with the international first-class Brand Company. Friends of a mechanical solemn promise: no matter when, where, He Yin, all-weather hotline response, the first time to the service location. Provide a full range of pre-sale, sale, the after-sales service. (mainland China)

One, a friend of a mechanical service support: professional and technical services to ease the use of intimate

We have a mechanical services covering all regions of the country.

We have a rich experience in mechanical service engineers to provide fast, fully equipped for, intimate service for you.

The rapid, accurate and professional services to ensure the efficient running of the equipment, to create maximum value for customers.

The regular tour service, to provide timely equipment daily maintenance recommendations for users.

Two, after sales service clause

The free installation, training and guidance before use.

The warranty period for free maintenance, free maintenance service.

The monthly regular visits to the use of the user, conduct regular home visits to service.

The free regular training operation.

To help you make the construction program.

The warranty parts free delivery to the site.

The lifelong maintenance, accessories discount.

The 2 hours of all-weather rapid repair.

It is your perfect product archives.

Three, product warranty provisions

1, the warranty period

(1) the normal warranty period is one year from the date of delivery.

(2) the product is used in accordance with the matching set of the warranty provisions of the warranty.

(3) if the warranty period of the contract is different from that of the contract, the terms and conditions of the contract shall be.

2, the scope of the warranty

In the warranty period, the following questions are within the scope of the warranty, I will be responsible for your free repair

(1) the products used by the matching parts in accordance with the provisions of the scope of warranty warranty warranty.

(2) the failure of the transport process (you are responsible for transport).

In the warranty period, the following questions are not within the scope of the warranty, you will bear the corresponding maintenance costs:

(1) without the use of our original plant parts;

(2) due to improper use, not in accordance with the provisions of the maintenance or operation of the failure (that is not in accordance with the "manual" requirements for operation and maintenance operations);

(3) beyond the scope of use;

(4) according to your request to arrive at the place of delivery, not work damage.

(5) the failure caused by its own modification and its damage.

(6) the relevant provisions of the company does not belong to the scope of warranty parts warranty:

3, warranty and maintenance

(1) you should inform us in time when the fault occurs, the company will be within 2 hours after receiving the notice for your service;

(2) if the replacement parts are replaced, the old parts are returned in accordance with the requirements of the factory;

(3) the user retains the original state of the fault assembly or part so that the site can be identified. In fault diagnosis based on the determined fault responsibility: to belong to the product quality problems caused by the fault, costs borne by the company; the fault is not because of the quality of the product itself cause, all costs associated with maintenance will be by you bear (expenses include: spare parts costs, transportation costs, poor travelling expenses and costs of working hours). For the failure of the company, the company shall bear the cost of repair within the scope of the warranty.

4, service project

In order to allow you to better use the friends of a mechanical products, we will provide you with the following services:

1, free of charge for your training: operation, maintenance, maintenance personnel, product debugging;

2, free of charge for your real construction technical advice;

3, to provide the original pure accessories;

4, the use of products such as the use of the operation of the contents of the product specification;

5, to provide you with the boot acceptance report: when you receive the product in time to cooperate with the company's sales staff to boot the acceptance. Then put the product into use.

Four, installation and commissioning

The specific contents of the installation and commissioning plan are as follows

1, the sale of products for installation and debugging, is a basic content of after-sales service, is a continuation of the marketing work, is to ensure the normal operation of the key steps of the equipment, but also a high degree of responsibility for your embodiment.

2, in the installation and debugging, we will send experienced technicians, engineers to the scene for you to install the device correctly and boot.

3, the debugging process, please you on the equipment performance, parameters for acceptance.

4, the debugging process, after-sales service personnel will you to explain in detail the knowledge in the use of equipment, pay attention to the key points and safety precautions, the product service system and parts supply system and repair system.